Support
We are happy to help with licenses, installs and questions.
Contact us
Email support@taqnik.in and include your order email and macOS version.
Before you write
Check the FAQ below, and see Pricing for license, purchase and refund-policy details.
Quick answers
Where is my license key?
It is emailed to the address you used at checkout. Check your spam folder, then contact us with your order email.
How do I move items back?
iPurge moves items to the macOS Trash. Open the Trash and use Put Back, or check History in iPurge to see what was moved.
iPurge skipped an item I wanted to remove. Why?
For safety, iPurge leaves untouched system folders, iCloud, Keychains, Photos libraries, .git folders, running apps, Apple apps and risky symlinks. These are shown as left untouched.
What are the system requirements?
macOS 13 or later on Apple Silicon or Intel.
Can I get a refund?
All sales are final: iPurge Full ships with a 7-day free trial so you can test it on your Mac before buying, and your license key is delivered immediately after checkout. See the Terms for details. If iPurge is not working for you, email us — we would much rather fix the problem.